Address Cranbrook Road, London

FAQ

Frequent Questions

We provide the luxury fleet to our valuable customer. Our fleet includes the latest model, sanitized vehicle, clean and comfortable vehicles. Which are Mercedes Sprinter, Mercedes E-Class, Mercedes C-Class, Toyota Prius, BMW 520D, Mercedes Vito, Mercedes Benz Vito Extra Long, Mercedes Viano, Mercedes S-Class, and Mercedes Benz V Class.

Yes, and it is recommend to book your ride in advance to avoid any late delays and other issues.

Yes, our system allow online payment to book your journey. Currently we do not accept any offline or direct cash.

Yes, whenever you want to book the journey, it will be confirmed only when the payment is made. We allow our customers to refund or cancel the journey as per our terms.

Our system will email you all the details after booking the journey.

You can directly call to our customer support to track and know about your driver for pickup. However, we do share the driver WhatsApp/Phone number to get in touch

Yes, we offer priority customer support in case of any emergency or other issue

To cancel your booked journey, you need to create a cancellation request and fill up the form. Please visit this page: https://www.smchauffeurs.com/booking/cancel-booking

Our team is working on development please stay with us we will announce soon.

Yes, but we sometime do not promise because of the vehicle availability. But we will for sure try our best to fulfill your request

Our Refund policy is straight away clear, and we think it’s the customer right to ask for refund anytime as per our policy. Before 72 Hours= Full refund, Before 48 Hours= 50% Cutting, Before 24 Hours= 50% Cutting

smchauffeurs ltd
smchauffeurs ltd
smchauffeurs ltd
smchauffeurs ltd